Shipping Policy

General Shipping Info:

Cost for shipping is a flat rate of $6.99. Orders are typically processed and completed within five (5) working days and shipped out as soon as the order has been completed. Individual orders from the same or different events cannot be placed in the same package/shipment. Orders are shipped via a Private Delivery Service (i.e. UPS) or the US Postal Service. Residential addresses do not require a signature and will be left at your door or other convenient location. Commercial addresses will require a signature (except when delivered via US Post).

Live in a Yurt?

If there are special delivery circumstances or known delivery issues in which the carrier cannot leave or get to your address, please note that in the Special Instructions while checking out. Improper or missing delivery information will cause delays and are subject to additional charges.

PO Boxes cannot be delivered to by our Private Carrier and are not recommended. If you used a PO Box for the shipping address, we will automatically ship your order via US Postal Service. There are some instances that we will not be able to ship via US Postal Service. If that is the case, we may contact you for street address (home or business), if you used a PO box.

Box Bent?

If your shipment arrives damaged in any way, contact the Studio immediately and a new package will be sent you to promptly.